// ~/services/repairs
device repairs.
$20. no fix, full refund.
Laptops, desktops, phones, tablets. Honest diagnosis, parts at cost, no upsells. If I can't fix it, you don't pay.
| price | $20 flat diagnosis |
|---|---|
| refund | 100% — diagnosis fee refunded if I can't fix it |
| turnaround | 24-72h typical · parts-waiting jobs flagged upfront |
| urgent line | (408) 660-3611 · urgent only · 3-9 PM PT |
| warranty | 30-day workmanship warranty on the repair |
! the $20 guaranteeOne flat fee covers full diagnostics on any device. Repair quotes are itemized and approved before any work begins — and if a repair isn't economical, your diagnosis fee comes back the same day.
// what I fix
six common repair categories.
- [01]diagnostics// won't boot, won't charge, weird crash — find root cause, fixed price
- [02]ssd & ram upgrades// 5-year-old laptops, fast again. cheapest performance you can buy
- [03]battery replacement// phones, laptops, tablets — real capacity gain, no mystery cells
- [04]screen replacement// glass-only when possible, full assembly when needed. calibrated + tested
- [05]data recovery// soft-failure drives, deleted files — no-fix-no-fee here too
- [06]virus & malware// cleanup, hardening, plain-English explanation of how it got there
If your problem isn't on this list, ask anyway. About a third of jobs are "try me first" situations.
// process
five steps. most done within 48 hours.
[01] drop-off or describe
bring it in or send description + photos. context cuts diagnosis time by half.
[02] diagnose
hardware tests, log reading, component checks. $20 covers this step regardless of outcome.
[03] quote
plain-text quote — parts at cost, labor flat. you can always say no if it's not worth fixing.
[04] fix
repair, test, re-test. most jobs ship in 48h; parts-waiting flagged upfront.
[05] return
what was wrong + what was done + 30-day workmanship warranty.
// faq
common repair questions.
Q: typical turnaround?
A: most repairs back in 24-72h including diagnosis. special-order parts get a clear ETA before you commit.
Q: how does the refund work?
A: if your device can't be repaired — or if the only fix costs more than it's worth and you decline — I refund the $20 same-day, Venmo/Zelle/cash.
Q: when to call the urgent line?
A: (408) 660-3611 is for genuine emergencies — business-critical machine down. otherwise contact form gets a same-day reply during hours.
Q: data recovery on dead drives?
A: yes for logical failures and soft-bricked drives. physical platter damage gets referred to a specialist clean-room shop — I'll tell you up front.
Q: water-damaged devices?
A: often, if I see it within 24h and it hasn't been powered on. honest about success rates before charging.
Q: will my data be safe?
A: I don't access your data unless the repair requires it. if I do (e.g. fresh OS install), you're told first and asked to back up.
// drop it off